6-MONTH
GUARANTEED SALE
POLICY

6-MONTH GUARANTEED SALE:

Robert Ross & Co. is confident in our product line. We are offering a 6-month guaranteed sale. If a product does not sell within 6 months from the date of purchase, it can be returned to us for store credit.

GUARANTEED SALE TERMS & CONDITIONS:

  • Only valid for B2B customers that purchased directly from Robert Ross & Co. or through a Robert Ross & Co. sales rep.
  • The 6-month guarantee is valid 6 months from the date of purchase.
  • "Date of purchase" is defined as the date the order is shipped and invoiced.
  • No cash value. Return for store credit.
  • RMA # is required. Call 1-800-860-2326 for RMA # before shipping back the product.
  • Products must be returned undamaged in sellable condition.
  • Not valid on closeout or final sales products.
  • Credit will be issued when Robert Ross & Co. receives the returned product.
  • Robert Ross & Co. reserves the right to revise the terms and/or cancel this policy in the future.
  • Policy in effect as of 4/1/2019.
  • Changes to the policy will be posted here https://www.robertross.com/guaranteedsale